Privacy Policy

1. Introduction

Santa Cruz Drug Rehab ("we," "our," or "us") takes your privacy seriously. This Privacy Policy describes our practices for collecting, using, and protecting your information when you use santacruzdrugrehab.com (the "Site"). By accessing our Site, you acknowledge that you have read and understand this policy. If you disagree with any part of this policy, please refrain from using our services.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Contact rehabilitation centers through our platform
• Subscribe to our newsletter
• Fill out contact forms
• Create an account
• Participate in surveys or promotions

This information may include:

• Name
• Email address
• Phone number
• Mailing address
• Insurance information (if provided for verification purposes)
• Treatment preferences and needs

Automatically Collected Information

When you visit our Site, we automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Operating system
• Access times and dates
• Pages viewed
• Referring website addresses
• Device identifiers

3. How We Use Your Information

We process the information we collect for the following purposes:

• Facilitate connections between you and treatment facilities
• Address your questions and provide assistance through our helpline
• Deliver communications you have opted into receiving
• Enhance and optimize our platform and user experience
• Understand how visitors interact with our Site
• Identify and prevent fraudulent or harmful activity
• Meet our legal and regulatory requirements
• Safeguard the security and rights of all users

4. Disclosure of Your Information

We may share your information in the following situations:

With Rehabilitation Centers

When you express interest in a specific rehabilitation center, we share your contact information and relevant details with that center to facilitate your connection.

With Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as:

• Email delivery services
• Analytics providers
• Customer support platforms
• Payment processors

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

5. Data Security

We employ industry-standard security practices to protect your personal data from unauthorized access, modification, or disclosure. Our safeguards include:

• Encrypted connections (SSL/TLS) for all data transfers
• Restricted access to stored data with authentication controls
• Periodic security reviews and vulnerability assessments
• Staff training on privacy and data handling procedures

While we take reasonable precautions, no online system is completely immune to security risks. We cannot provide absolute guarantees regarding data security.

6. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Opt-out: Opt-out of marketing communications
• Data Portability: Request your data in a portable format
• Restriction: Request restriction of processing of your information

To exercise these rights, please contact us at privacy@santacruzdrugrehab.com.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Site and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

8. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our Site is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If we learn that we have collected personal information from a child under 18, we will delete that information promptly.

10. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:

• The right to know what personal information we collect, use, disclose, and sell
• The right to request deletion of your personal information
• The right to opt-out of the sale of personal information (we do not sell personal information)
• The right to non-discrimination for exercising your privacy rights

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at: